Shipping
Shipping Policy
Thank you for shopping at Cleo's Closet! We are delighted to provide you with high-quality products and exceptional service. Please review our shipping policy to understand how we process and deliver your orders.
Processing Time
- Orders typically take 7-10 business days to process before shipment. This processing time allows us to carefully prepare and package your items to ensure they arrive safely and in excellent condition.
Shipping Rates
- Shipping rates will vary depending on the destination, size, and weight of your order. You can view the shipping costs during the checkout process before completing your purchase.
Shipping Methods
- We offer standard shipping and 2 day shipping for all orders. Once your order has been processed, it will be shipped via our trusted carriers, and you will receive a shipping confirmation email with tracking information.
Delivery Time
- After your order has been processed and shipped, delivery times will vary depending on your location and the shipping method chosen during checkout. While we strive to deliver your order promptly, please note that delivery times may be affected by external factors beyond our control, such as weather conditions or carrier delays.
International Shipping
- At this time, we only offer shipping within the United States. We do not ship internationally.
Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery through our carrier's website.
Shipping Address
- Please ensure that your shipping address is accurate and complete to avoid any delays or issues with the delivery of your order. We are not responsible for orders that are shipped to incorrect or incomplete addresses provided by the customer.
Shipping Restrictions
- Certain products may be subject to shipping restrictions or regulations based on their contents or destination. We reserve the right to refuse or cancel orders that violate these restrictions.
Lost or Damaged Packages
- In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with our carriers to resolve the issue and ensure that you receive a satisfactory resolution.
Contact Us
- If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at cleoscloset21@gmail.com. Our customer service team is here to assist you and provide you with the information you need.